Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox says a primary account is a secondary account

  • 4 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Kiki

antnolangos
antnolangos
more options

I have two email accounts (let's say A and B) and I would like to have one different firefox account for every email account. The firefox account for email A is fine. However, when I try to create a firefox account with the email B:

  • Already exist a firefox account associated with email B
  • When I try to log in with email B or recover the password for email B, the following message is shown: Primary account email required for reset.

Both, email A and B should be primary accounts since I don't have any other email accounts. I also checked if email B is set as secondary email for the firefox account A, but that's not the case.

How could I make a firefox account for my email B?

I have two email accounts (let's say A and B) and I would like to have one different firefox account for every email account. The firefox account for email A is fine. However, when I try to create a firefox account with the email B: * Already exist a firefox account associated with email B * When I try to log in with email B or recover the password for email B, the following message is shown: Primary account email required for reset. Both, email A and B should be primary accounts since I don't have any other email accounts. I also checked if email B is set as secondary email for the firefox account A, but that's not the case. How could I make a firefox account for my email B?

Zgjidhje e zgjedhur

And yes, it confirmed that this is still an issue until now.

Unfortunately, in the meantime there's no way you could use email B to create a new FxA account.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (4)

antnolangos
antnolangos I zoti i pyetjes
more options

Could someone at least tell me who I can contact to solve my issue?

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Hi antnolangos,

I think I've heard that this has been a problem in the past. But let me confirm with the team if that's still the case now and if there's any workaround for that.

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

I'll come back here once I hear from the FxA team.

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Zgjidhja e Zgjedhur

And yes, it confirmed that this is still an issue until now.

Unfortunately, in the meantime there's no way you could use email B to create a new FxA account.