Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Some new emails blank since update to version 78.4.3

  • 6 përgjigje
  • 1 e ka hasur këtë problem
  • 5 parje
  • Përgjigjja më e re nga gh7

more options

Since updating to version 78.4.3, some new emails appear blank, while others are fine. The blank emails still have the subject line and, if I view the source, I can see the email is still really there. I've tried running Repair on the folder, restarting in Safe mode, disabling add-ons, but none of these helped. I wanted to try re-installing Thunderbird, but couldn't uninstall the one I have or install a fresh copy on top of it.

The blank emails still show as unread after I've attempted to look at them.

Since updating to version 78.4.3, some new emails appear blank, while others are fine. The blank emails still have the subject line and, if I view the source, I can see the email is still really there. I've tried running Repair on the folder, restarting in Safe mode, disabling add-ons, but none of these helped. I wanted to try re-installing Thunderbird, but couldn't uninstall the one I have or install a fresh copy on top of it. The blank emails still show as unread after I've attempted to look at them.

Krejt Përgjigjet (6)

more options

What is your setting for View/Message Body As? If it's anything besides Original HTML, you can't view remote content, so if the message is in a remotely-hosted image, it won't show. Also, do these same messages appear blank in webmail?

more options

My setting for View/Message Body is Original HTML. Both local and remote content are completely missing in the affected emails. I can see the emails fine on my phone (using the Samsung email app).

I've now discovered I am unable to send emails or to save them as drafts in Thunderbird.

Thunderbird is still receiving and displaying some emails correctly though!

more options

What are your incoming and outgoing server settings? Can you see any difference between the messages that display correctly and those that don't?

more options

The inbox is the same for all the emails. Doesn't this mean that the server settings are the same? I haven't changed any server settings.

more options

Do you have several accounts set up with a Global Inbox or are viewing them in Unified View? You may not have changed the settings, but the provider may have set new requirements.

more options

No, it's all one account.