Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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  • 4 përgjigje
  • 1 e ka hasur këtë problem
  • 7 parje
  • Përgjigjja më e re nga FredMcD

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Firefox today will not load any websites on laptop. For this question using a different browser on which no problem. Have been through the process clear cookies and cache, clicked 'OK' but when I go back into the 'clear history' window again it still shows the same 'All selected items will be cleared' as if the action has not happened and pages still not loading.

Wondering if I should just download Firefox again?? Help!

Firefox today will not load any websites on laptop. For this question using a different browser on which no problem. Have been through the process clear cookies and cache, clicked 'OK' but when I go back into the 'clear history' window again it still shows the same 'All selected items will be cleared' as if the action has not happened and pages still not loading. Wondering if I should just download Firefox again?? Help!
Foto të bashkëngjitura ekrani

Zgjidhje e zgjedhur

Before either of you replied I had looked at downloading Firefox again. Got as far as the admin password being requested at which point I decided not to. Turned out Firefox seemed to have downloaded anyway with no passwords favourites etc. I had been using Microsoft Edge as interim measure which must have dragged across all favourites etc. So simply imported them back to now working version of Frirefox.

Thanks to you both

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (4)

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Your choices are saved until you change them. Then the new settings are saved.


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

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Zgjidhja e Zgjedhur

Before either of you replied I had looked at downloading Firefox again. Got as far as the admin password being requested at which point I decided not to. Turned out Firefox seemed to have downloaded anyway with no passwords favourites etc. I had been using Microsoft Edge as interim measure which must have dragged across all favourites etc. So simply imported them back to now working version of Frirefox.

Thanks to you both

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That was very good work. Well Done.