Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Restoring email, contacts, photos, etc

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 7 parje
  • Përgjigjja më e re nga JoyceAbbott

JoyceAbbott
JoyceAbbott
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Windows 7 crashed. Bought a new Win 10 machine. External hard drive had weekly MozBackups of Thunderbird profile. Latest backup was "Thunderbird 78.4.3 (en-US) - 2020-11-19.pcv" and is 2.22 GB in size. Currently have Thunderbird 78.5.0 installed on Win10 Machine. When I try to import the file, it seems to be importing everything, then when I look to see the imported data there isn't any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.

Windows 7 crashed. Bought a new Win 10 machine. External hard drive had weekly MozBackups of Thunderbird profile. Latest backup was "Thunderbird 78.4.3 (en-US) - 2020-11-19.pcv" and is 2.22 GB in size. Currently have Thunderbird 78.5.0 installed on Win10 Machine. When I try to import the file, it seems to be importing everything, then when I look to see the imported data there isn't any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.

Krejt Përgjigjet (1)

JoyceAbbott
JoyceAbbott I zoti i pyetjes
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It looks like my post was truncated - this seems be missing: any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.