Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

video calls crashing browser

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 18 parje
  • Përgjigjja më e re nga tkw4

tkw4
tkw4
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Except for Zoom, I can't do video calling without crashing the browser (not just the tab; the whole thing) on my Windows laptop. My doctor has software for telemedicine calls, but it won't work. Facebook video calls won't work. I have been told that this will all work with Chrome, but I'd rather not install Chrome if I don't have to. I have Facebook on my android phone, and video calling works just fine there. Anyone know what my problem is and what I can do to fix it? Please don't use tech speak in your answer if possible.

Except for Zoom, I can't do video calling without crashing the browser (not just the tab; the whole thing) on my Windows laptop. My doctor has software for telemedicine calls, but it won't work. Facebook video calls won't work. I have been told that this will all work with Chrome, but I'd rather not install Chrome if I don't have to. I have Facebook on my android phone, and video calling works just fine there. Anyone know what my problem is and what I can do to fix it? Please don't use tech speak in your answer if possible.

Krejt Përgjigjet (2)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

tkw4
tkw4 I zoti i pyetjes
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bp-54db19a7-4ece-418f-a3b4-8fb8c0200902 9/2/2020, 9:42 AM View bp-93b39af1-341f-460d-99fd-180300201211 12/11/2020, 10:03 AM View bp-37ebf46d-4056-470e-8f98-9a9d00201211 12/11/2020, 10:04 AM View bp-f287e866-6852-4a50-bfae-32a3e0201211 12/11/2020, 10:04 AM View bp-41a5973e-5833-4572-babb-7a4750201211 12/11/2020, 10:04 AM