Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

White banner complety covers my menu bar and the only way to fix it is to reboot

  • 6 përgjigje
  • 1 e ka hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga FredMcD

mikejstevens
mikejstevens
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A white bar completely covers the top of the browser. It is if the menu bar has disappeared. If I try and click where the menu bar should be I click right through the window to the other open applications below.

This has happened a few times and the only way to remedy it is to reboot the machine.

Image attached.

Any idea what is happening?

I am running firefox on windows 10 Version 84.0.2 (64-bit) (latest available)

A white bar completely covers the top of the browser. It is if the menu bar has disappeared. If I try and click where the menu bar should be I click right through the window to the other open applications below. This has happened a few times and the only way to remedy it is to reboot the machine. Image attached. Any idea what is happening? I am running firefox on windows 10 Version 84.0.2 (64-bit) (latest available)
Foto të bashkëngjitura ekrani

Krejt Përgjigjet (6)

FredMcD
FredMcD
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Is this with all websites/pages, some, a few?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

mikejstevens
mikejstevens I zoti i pyetjes
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Thanks FredMcD. I shut the window and started in safe mode [I am in it now] but the problem persits. See attached screen shot.

Any ideas?

FredMcD
FredMcD
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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

mikejstevens
mikejstevens I zoti i pyetjes
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Rebooting either in Safe Mode or via the regualar boot up routine fixes the issue but then it returns (every few days over the ast week or or two)

I have now reset the whole browser via the uninstall option on the app menu. I hope that fixes it but we shall see.

mikejstevens
mikejstevens I zoti i pyetjes
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Hello, this happened again today. Its an intermittent problem, but when it strikes, the only solution is to reboot.

I have been a long term user of firefox and can't stomach changing browser, but unless this stops happening, I may need to switch :(

Do you have any suggestions for me?

FredMcD
FredMcD
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Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.