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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Firefox crashes very often. I tried several resolutions referring to web but in vain. I need the best way.

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 8 parje
  • Përgjigjja më e re nga FredMcD

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Here are recent reports. bp-d3446f17-e29c-4b11-9b47-96ae40210204 2021/02/05 8:42 表示 bp-7ffb81ff-5a00-4a85-8995-307ee0210204 2021/02/05 8:28 表示 bp-f001c8de-659d-4e6e-899f-eed820210202 2021/02/03 8:50 表示 bp-01b0cc89-ca77-42a0-80c0-e87000210128 2021/01/28 21:15 表示 bp-e9fba5d5-d156-4a37-a20a-f74c40210128 2021/01/28 10:31 表示 bp-91aa4399-86e0-4967-81c4-a500e0210128 2021/01/28 10:13 表示 bp-530a9c9f-8c6e-4581-9f2a-e77050210114 2021/01/14 13:07

Here are recent reports. bp-d3446f17-e29c-4b11-9b47-96ae40210204 2021/02/05 8:42 表示 bp-7ffb81ff-5a00-4a85-8995-307ee0210204 2021/02/05 8:28 表示 bp-f001c8de-659d-4e6e-899f-eed820210202 2021/02/03 8:50 表示 bp-01b0cc89-ca77-42a0-80c0-e87000210128 2021/01/28 21:15 表示 bp-e9fba5d5-d156-4a37-a20a-f74c40210128 2021/01/28 10:31 表示 bp-91aa4399-86e0-4967-81c4-a500e0210128 2021/01/28 10:13 表示 bp-530a9c9f-8c6e-4581-9f2a-e77050210114 2021/01/14 13:07

Krejt Përgjigjet (2)

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bp-d3446f17-e29c-4b11-9b47-96ae40210204 Signature: OOM | large | mozalloc_abort | moz_xmalloc | xul.dll | wmain

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT

xul.dll = Firefox +++++++++++++++++++++++++++++++++++++++++++ bp-7ffb81ff-5a00-4a85-8995-307ee0210204 bp-01b0cc89-ca77-42a0-80c0-e87000210128

Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT

xul.dll = Firefox ++++++++++++++++++++++++++++++++++++++++ bp-f001c8de-659d-4e6e-899f-eed820210202 Signature: OOM | large | mozalloc_abort | moz_xmalloc | xul.dll | arena_t::DallocSmall | xul.dll | _PR_NativeRunThread | pr_root

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT

xul.dll = Firefox

DropboxExt.46.0.dll = Dropbox +++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05)

bp-e9fba5d5-d156-4a37-a20a-f74c40210128 Signature: xul.dll

MOZ_CRASH Reason (Sanitized) : [unhandlable oom] Failed to allocate for GenericBuffer::put.

Crash Reason EXCEPTION_BREAKPOINT

xul.dll = Firefox

This is for Sumo's Related Bugs 1667476 NEW --- Crash in [@ xul.dll | wmain] with most calls in the crash stack unsymbolified

1519123 NEW --- High proportion of out-of-memory crashes for users with Ghostery addon installed

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Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}