Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Firefox just crapped out on me

  • 3 përgjigje
  • 2 e kanë hasur këtë problem
  • 5 parje
  • Përgjigjja më e re nga lukasz.kidzinski

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Nothing will open. Not even settings. Just a blank page. Won't go to any web pages. I uninstalled and reinstalled, same thing. Almost like an update messed it up, but I looked in Windows update and there were no recent updates. Microsoft Windows 10 Home.

Nothing will open. Not even settings. Just a blank page. Won't go to any web pages. I uninstalled and reinstalled, same thing. Almost like an update messed it up, but I looked in Windows update and there were no recent updates. Microsoft Windows 10 Home.

Zgjidhje e zgjedhur

Have you seen any error messages mentioning VCRUNTIME140_1.DLL? When I got that problem, even tabs I restored from a previous session had a blank address bar.

If you don't find another explanation, you can reinstall the shared VC Runtime files from:

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

I downloaded and ran both the 32-bit and 64-bit installers in the first section of that article ("Visual Studio 2015, 2017 and 2019"). Then I restarted Windows and all was normal again.

I don't know whether 64-bit users need the 32-bit install, but Windows didn't object when I ran it (I ran it first, then 64-bit second).

Any improvement?

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (3)

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Zgjidhja e Zgjedhur

Have you seen any error messages mentioning VCRUNTIME140_1.DLL? When I got that problem, even tabs I restored from a previous session had a blank address bar.

If you don't find another explanation, you can reinstall the shared VC Runtime files from:

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

I downloaded and ran both the 32-bit and 64-bit installers in the first section of that article ("Visual Studio 2015, 2017 and 2019"). Then I restarted Windows and all was normal again.

I don't know whether 64-bit users need the 32-bit install, but Windows didn't object when I ran it (I ran it first, then 64-bit second).

Any improvement?

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That did it. Thank you.

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