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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Password Reset - on Macbook pro running Catalina w/o lose of data

jmoffat2
jmoffat2
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Hello, Is there a way to preserve my firefox history & bookmarks from potentially being lost while resetting my password? Its easy enough to reset. I would like to do so without losing all that I have accumulated to-date.

Thank you

Hello, Is there a way to preserve my firefox history & bookmarks from potentially being lost while resetting my password? Its easy enough to reset. I would like to do so without losing all that I have accumulated to-date. Thank you

Zgjidhje e zgjedhur

Typically, even you are unable to sign into the FF account, the data wont be harmed/lost. And even if you create a new FF account, the data in your profile wont be lost. But will be copied to your new FF account for storing and sharing.

i'm no expert on the mac, but if you enter and go to the below url in FF, you will open up a profile manifest.

There should be at least 2 profiles cited, and one of them will be active.

You will be provided with the opportunity to see where the folders are stored on your disk.

If you can copy them to a safe place. Here is more info:

https://www.trishtech.com/2019/05/how-to-create-clone-switch-profiles-in-mozilla-firefox/

Keep us apprised of your results.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (3)

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
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Zgjidhja e Zgjedhur

Typically, even you are unable to sign into the FF account, the data wont be harmed/lost. And even if you create a new FF account, the data in your profile wont be lost. But will be copied to your new FF account for storing and sharing.

i'm no expert on the mac, but if you enter and go to the below url in FF, you will open up a profile manifest.

There should be at least 2 profiles cited, and one of them will be active.

You will be provided with the opportunity to see where the folders are stored on your disk.

If you can copy them to a safe place. Here is more info:

https://www.trishtech.com/2019/05/how-to-create-clone-switch-profiles-in-mozilla-firefox/

Keep us apprised of your results.

jmoffat2
jmoffat2 I zoti i pyetjes
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Thank you for the help!! It took a bit of staying with it as I had about 5+ different profiles I've collected over time living in the folder you directed me too. I ended up once I had created the profile I wanted, going back and cleaning/deleting the extra profiles. Then I started up from another created profile and reset my password, closed FF, re-opened FF, went to About:profiles and then selected the profile I first created. And of course it worked. Thanks again for your assist. Be Well

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
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you're welcome.