Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Open to a blank page, can't use ANYTHING

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 14 parje
  • Përgjigjja më e re nga FredMcD

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I open Firefox and have a blank page. Can't open settings, options, go to any websites. Other browsers work. Tried reinstalling, restarting computer.

I try to use Troubleshooting mode BUT Firefox doesn't close properly. If I close it with X but it still shows as running in Task Manager and things like Uninstall/Re-install and re-opening Firefox won't work until I terminate one of the two running processes.

Worth noting is that when I re-install/re-download, when the installation process finished, I got a "vcruntime140_1.dll was not found" message.

It stopped working after I installed the NET framework that League of Legends requires.

After setting up my laptop, I had to set downloads to go to my D drive. Could this have impacted Firefox if it tried to update after this change? AFAIK, all files were+are in my C drive that are involved with Firefox, just trying to provide all the information that I can.

I open Firefox and have a blank page. Can't open settings, options, go to any websites. Other browsers work. Tried reinstalling, restarting computer. I try to use Troubleshooting mode BUT Firefox doesn't close properly. If I close it with X but it still shows as running in Task Manager and things like Uninstall/Re-install and re-opening Firefox won't work until I terminate one of the two running processes. Worth noting is that when I re-install/re-download, when the installation process finished, I got a "vcruntime140_1.dll was not found" message. It stopped working after I installed the NET framework that League of Legends requires. After setting up my laptop, I had to set downloads to go to my D drive. Could this have impacted Firefox if it tried to update after this change? AFAIK, all files were+are in my C drive that are involved with Firefox, just trying to provide all the information that I can.

Zgjidhje e zgjedhur

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (1)

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Zgjidhja e Zgjedhur

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads