Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

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  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 9 parje
  • Përgjigjja më e re nga cor-el

Suzi
Suzi
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I have been using ff for 15 years. I had to do a reiinstall of windows 10. I installed FF and can see the first page with my nominated browser, Google. When I search for a page, the address appears in the address bar but nothing happens. I have been trying this for over one hour. When I close down FF and reopen it, the first page comes up find and there was not a problem to navigate to here on your site but I still can't get to any other sites. When I click on this link it keeps coming back to this page. "We've made some educated guesses about your current browser and operating system. Show details »" Please help, I like using Firefox.

I have been using ff for 15 years. I had to do a reiinstall of windows 10. I installed FF and can see the first page with my nominated browser, Google. When I search for a page, the address appears in the address bar but nothing happens. I have been trying this for over one hour. When I close down FF and reopen it, the first page comes up find and there was not a problem to navigate to here on your site but I still can't get to any other sites. When I click on this link it keeps coming back to this page. "We've made some educated guesses about your current browser and operating system. Show details »" Please help, I like using Firefox.

Krejt Përgjigjet (1)

cor-el
cor-el
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  • Top 10 Contributor
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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.