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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I lost my bookmarks after someone logged in to my account, How do I recover them?

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 23 parje
  • Përgjigjja më e re nga FredMcD

Ajithesh
Ajithesh
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I lost all my bookmarks after someone logged in to my account and they even changed my password also they switched my primary mail as my secondary mail. I managed to change my password and gain back access to my account. They changed my password and my bookmarks were gone now, I've saved my important notes, lectures and classes. I have recovery keys of my account and all proofs that the account belongs to me. Please help me with this. Thank You!

I lost all my bookmarks after '''someone logged in''' to my account and they even '''changed my password''' also they '''switched my primary mail as my secondary mail'''. I managed to change my password and gain back access to my account. They changed my password and '''my bookmarks were gone now''', I've saved my important notes, lectures and classes. I have recovery keys of my account and all proofs that the account belongs to me. Please help me with this. '''Thank You!'''

Krejt Përgjigjet (1)

FredMcD
FredMcD
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Unless you have a backup somewhere . . . .


Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.