Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I use duckduckgo in Firefox and everything was working well. I turn on today and can't load anything. There was an update 2 days ago 1-22-2022.

racerx122171
racerx122171
more options

As of today.1-22-2022. no page or app will load. I have been using duckduckgo on Firefox for years with no problem. An update yesterday 1-23-2022 took place, now all i get is a blue dash in the tab moving side to side, but no loading. Does Firefox have a technician Who can contact me? Waiting for another user is not acceptable.

As of today.1-22-2022. no page or app will load. I have been using duckduckgo on Firefox for years with no problem. An update yesterday 1-23-2022 took place, now all i get is a blue dash in the tab moving side to side, but no loading. Does Firefox have a technician Who can contact me? Waiting for another user is not acceptable.

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sorry, no technicians will call!

If Firefox is nonfunctional from the address bar down, a common explanation is that a program installer or uninstaller messed with certain shared Microsoft files, especially the essential VCRUNTIME140_1.DLL file. If that goes missing, Firefox becomes useless.

To rule out that issue, you can (re)run Microsoft's installer for the VC Runtime files:

(A) Open https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-160#visual-studio-2015-2017-2019-and-2022

(B) In the "Visual Studio 2015, 2017, 2019, and 2022" section of the article, download the installer for your system:

  • 64-bit Windows: the "X64" download
  • 32-bit Windows: the "X86" download

(C) Run that installer and restart Windows.

Any improvement?