Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Sites like discord and webex not prompting for mic/video and not allowing on my firefox, but on new profile works fine

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga 6op4h3s5a

6op4h3s5a
6op4h3s5a
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Sites like discord and webex meetings are not letting me use my microphone or webcam, not even prompting me for it. When trying to use discord mic I get this message (image attached). I created a new firefox profile with default setting and it works fine. I disabled add ons and still not working, also my mic and camera permissions are fine and work with other sites.

Sites like discord and webex meetings are not letting me use my microphone or webcam, not even prompting me for it. When trying to use discord mic I get this message (image attached). I created a new firefox profile with default setting and it works fine. I disabled add ons and still not working, also my mic and camera permissions are fine and work with other sites.
Foto të bashkëngjitura ekrani

Zgjidhje e zgjedhur

I fixed it, turns out it was having WebRTC disabled that was causing this. Note that having WebRTC enabled can cause IP address leaks while using a vpn, so be weary to keep it disabled if you want to avoid this. Here is a more detailed explanation on it: https://mullvad.net/en/help/webrtc/

To turn it back on do this: 

   Type "about:config" into the address bar and hit Enter.
   Click the button "I accept the risk!".
   Type media.peerconnection.enabled in the search bar. Only one entry should appear.
   If media.peerconnection.enabled is set to false, then set it to true

If it was already set to true in config, you may also have an extension/add-on blocking webRTC, so i would suggest running firefox in troubleshoot mode to see if sites work with your extensions disabled, if so try to find out which one is blocking it.

If none of these worked your problem may have to do with something else other than WebRTC

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6op4h3s5a
6op4h3s5a I zoti i pyetjes
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Zgjidhja e Zgjedhur

I fixed it, turns out it was having WebRTC disabled that was causing this. Note that having WebRTC enabled can cause IP address leaks while using a vpn, so be weary to keep it disabled if you want to avoid this. Here is a more detailed explanation on it: https://mullvad.net/en/help/webrtc/

To turn it back on do this: 

   Type "about:config" into the address bar and hit Enter.
   Click the button "I accept the risk!".
   Type media.peerconnection.enabled in the search bar. Only one entry should appear.
   If media.peerconnection.enabled is set to false, then set it to true

If it was already set to true in config, you may also have an extension/add-on blocking webRTC, so i would suggest running firefox in troubleshoot mode to see if sites work with your extensions disabled, if so try to find out which one is blocking it.

If none of these worked your problem may have to do with something else other than WebRTC