Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox and Chrome open and close almost immediately on brand new computer (Windows 11)

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1521 parje
  • Përgjigjja më e re nga matderoubaix

matderoubaix
matderoubaix
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As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works, and so far I've tried a lot of solutions : -Restart PC -Uninstall, delete files and fresh install both programs -The MSCONFIG thing and unchecking start programs -Every update Windows update recommended me -Entire new windows install, without any linking with my previous pc (which had the same problem two times already, both fixed by returning to a previous version of windows)

I believed it was a ram problem with my previous pc because it was old, but this one is completely new and has the same problem, while there's nothing except my microsoft account that is common to both PCs

I'm completely lost, help me please (writing this on another PC)

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works, and so far I've tried a lot of solutions : -Restart PC -Uninstall, delete files and fresh install both programs -The MSCONFIG thing and unchecking start programs -Every update Windows update recommended me -Entire new windows install, without any linking with my previous pc (which had the same problem two times already, both fixed by returning to a previous version of windows) I believed it was a ram problem with my previous pc because it was old, but this one is completely new and has the same problem, while there's nothing except my microsoft account that is common to both PCs I'm completely lost, help me please (writing this on another PC)

Zgjidhje e zgjedhur

To anyone that lands in this thread : I found the problem ! There is actually a setting when you belong to a microsoft family that is checked by default and that doesn't allow you to open ANY other browser than Edge. https://account.microsoft.com/family/settings/content-restrictions/ Here, if you look it up on the "family parent" microsoft account, you can uncheck it and then you need to restart your computer and you'll be able to open another browser.

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matderoubaix
matderoubaix I zoti i pyetjes
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Zgjidhja e Zgjedhur

To anyone that lands in this thread : I found the problem ! There is actually a setting when you belong to a microsoft family that is checked by default and that doesn't allow you to open ANY other browser than Edge. https://account.microsoft.com/family/settings/content-restrictions/ Here, if you look it up on the "family parent" microsoft account, you can uncheck it and then you need to restart your computer and you'll be able to open another browser.