Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Trying to re-install TB

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga david

david.abineri
david.abineri
more options

I am trying to re-install TB on a win 10 laptop on which it was previously working but was re-installed.

I try to ADD an Account, complete the name, email and password, click DONE and it enters an infinite loop asking for my password. When I cancel this nonsense it indicates that it can't log in to my gmail account event thought the credentials are correct.

I then donloaded and installed POSTBOX and it installed and configured everything to allow me access to my email but I cannot get TB to do the same.

Any assistance would be extremely welcome. Very frustrating!

I am trying to re-install TB on a win 10 laptop on which it was previously working but was re-installed. I try to ADD an Account, complete the name, email and password, click DONE and it enters an infinite loop asking for my password. When I cancel this nonsense it indicates that it can't log in to my gmail account event thought the credentials are correct. I then donloaded and installed POSTBOX and it installed and configured everything to allow me access to my email but I cannot get TB to do the same. Any assistance would be extremely welcome. Very frustrating!

Krejt Përgjigjet (1)

david
david
  • Top 10 Contributor
more options

For gmail, do not enter password. If you've done so, remove the entire entry in the password section. If there are two entries in password section, remove both entries completely.

Here are the basics:

- change your security authorization to Oauth2 (do this for the server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - check to ensure that TB is set to accept cookies - Google will then step you through the authentication process for your PC.