We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

You showed my request coming from wrong IP address and wrong search engine

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 11 parje
  • Përgjigjja më e re nga curious2016

curious2016
curious2016
more options

A few minutes ago, I submitted a question from my laptop which uses Firefox and Windows 10. I just noticed that your system showed that my question was coming from Chrome Windows 10 and from an IP address that matches my Ipad and NOT my laptop.

How is that possible? I didn't send my question from my ipad. I sent it from my laptop which uses Windows 10 but Firefox; and I don't have Chrome on my laptop or my ipad. So how could your system pickup Chrome when it's not in my home anywhere, and why would it detect my Ipad's IP address instead of my laptop/regular home IP address? (I have no sync between my Ipad and my laptop).

Please clear up this mystery.

Regards, Steve

A few minutes ago, I submitted a question from my laptop which uses Firefox and Windows 10. I just noticed that your system showed that my question was coming from Chrome Windows 10 and from an IP address that matches my Ipad and NOT my laptop. '''How is that possible? '''I didn't send my question from my ipad. I sent it from my laptop which uses Windows 10 but Firefox; and I don't have Chrome on my laptop or my ipad. So how could your system pickup Chrome when it's not in my home anywhere, and why would it detect my Ipad's IP address instead of my laptop/regular home IP address? (I have no sync between my Ipad and my laptop). Please clear up this mystery. Regards, Steve

Krejt Përgjigjet (1)

curious2016
curious2016 I zoti i pyetjes
more options

Thanks for the input, but I am not at all tech savvy and don't understand the question. I have my internet, email and cable TV through Rogers, all through my paid subscription. I use Rogers Mail which I access through the link they provided. I have been using the same email for years; I have gone online to check my IP address and it always comes up with the same address that I get when I go into my Microsoft settings to see my iPv4 address). As I mentioned earlier, my Ipad/gmail are not synced to my laptop/home email. So I don't comprehend why Mozilla detected my ipad address when I sent an inquiry from my laptop/home email. I don't know anything about a proxy nor have I ever set one up.