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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

"Thunderbird can't update to the latest version" repeats

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Wayne Mery

mandj.pegg
mandj.pegg
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Ever since the last automatic upgrade to my Thunderbird just over a week ago I now get a message every time I switch on which says, "Thunderbird can't update to the latest version" - "Download a fresh copy and we will help you install it". However, this refers to your latest version 102.3.0 and when I check my installed version, About Thunderbird says that I am already on 102.3.0 and below it says, "Thunderbird is up to date". How can I stop this annoying message? Michael

Ever since the last automatic upgrade to my Thunderbird just over a week ago I now get a message every time I switch on which says, "Thunderbird can't update to the latest version" - "Download a fresh copy and we will help you install it". However, this refers to your latest version 102.3.0 and when I check my installed version, About Thunderbird says that I am already on 102.3.0 and below it says, "Thunderbird is up to date". How can I stop this annoying message? Michael

Ndryshuar nga Wayne Mery

Krejt Përgjigjet (3)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Using Avast?

MikeN23
MikeN23
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I am having this problem, too. I don't use Avast, but I do use some AVG products. I have tried changing Thunderbird's update settings, but that doesn't help.

PS: I have been using Thunderbird and AVG for years, and I haven't had this problem until recently (the last 2 or 3 weeks). I _think_ it may have started happening after I upgraded to 102.3.0, but I'm not sure. I'm on a 64-bit Windows 10 system.

Ndryshuar nga MikeN23

Wayne Mery
Wayne Mery
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If you use AVG then you may have some leg work to do. Does the problem go away if you start Windows in safe mode?

Other possibilities, are you running with a VPN or proxy?

If none of those items have helped

1. Do Settings > General > type "config" into the search 2. Open Config Editor 3. Search at the top for "app.update.log" and set it to "true". 4. Restart Thunderbird. 5. Do Help > About 6. Open Tools > Developer Tools > Error Console 7. Type AUS into the filter at the top 8. Copy everything starting with "AUS:" 9. Please paste the information here.