Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Which extension is causing a problem

  • 3 përgjigje
  • 0 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

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I used safe mode to find out if an extension was causing a problem. In safe mode there was no problem. I searched for the extension that is causing it. I went into 'troubleshoot information" for the list of installed extensions but there was no way to disable or remove any of them to find the cause. (The list of extensions in the settings menu showed only one extension and 2 pre-intalled plug ins)

I used safe mode to find out if an extension was causing a problem. In safe mode there was no problem. I searched for the extension that is causing it. I went into 'troubleshoot information" for the list of installed extensions but there was no way to disable or remove any of them to find the cause. (The list of extensions in the settings menu showed only one extension and 2 pre-intalled plug ins)

Krejt Përgjigjet (3)

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Can you give more detail on what problems you have as Troubleshoot Mode does more than disabling extensions ?

The System Details only show the default built-in search engines and one disabled normal extension, so an extension doesn't look like a porblem.

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With safe mode on, the video problem (black screen with Facebook videos) goes away. But using safe mode every time I want to go to Facebook is, so far, the only way to proceed. There must be another way. And I don't have this problem with either Chrome or Edge.

Ndryshuar nga susbb

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You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to make changes effective.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.