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Receives but won't send-Spectrum

  • 7 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga david

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I am using Thunderbird 102.5.0 Windows 10. Port 143 Yesterday it stopped sending emails. Receives fine and sends from other platformsFrom Spectrum I get Sending of the message failed. An error occurred while sending mail. The mail server responded: <xxxxxx@charter.net> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again

AS always Spectrum was not helpful.. Seems like there should be an easy fix???

I am using Thunderbird 102.5.0 Windows 10. Port 143 Yesterday it stopped sending emails. Receives fine and sends from other platformsFrom Spectrum I get Sending of the message failed. An error occurred while sending mail. The mail server responded: <xxxxxx@charter.net> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again AS always Spectrum was not helpful.. Seems like there should be an easy fix???

Zgjidhje e zgjedhur

Well, the server email setting is for a nancy account, but the smtp server is for a jeff account. the error message is stating the two should match.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (7)

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Posting a screenshot of your smtp server settings may help, since the error message was about that.

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That is not the SMTP server . It is under accountsettings>OutgoingServer(SMTP)

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Does this help? Thank you for the assistance

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Zgjidhja e Zgjedhur

Well, the server email setting is for a nancy account, but the smtp server is for a jeff account. the error message is stating the two should match.

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Somehow settings got switched between the 2 accounts.. I switched them back and for now it works. Thank you for the help

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You are very welcome.