Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox doesn't allow video or audio from calls

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga a.rav12

a.rav12
a.rav12
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I have two separate problems which I think have the same root cause:

1) Whenever I go to make a call in Discord, no audio goes through to the other people in the call and I cannot hear them.

2) Whenever I try to make a video call in Messenger, the video is just a black screen but I can see myself. The people on the other end say that they can see both me and them.

This is exclusively a firefox problem because I have been able to call people through the Discord app and use Microsoft Edge to see the other person on the Messenger. I have also checked my permissions and have given both websites permission to use the microphone and webcam settings. How can I fix this? (Please also bear in mind I am not tech savvy in the slightest and if I have to manually change settings in the coding or programming, you will need to explain every single step in very clear detail)

I have two separate problems which I think have the same root cause: 1) Whenever I go to make a call in Discord, no audio goes through to the other people in the call and I cannot hear them. 2) Whenever I try to make a video call in Messenger, the video is just a black screen but I can see myself. The people on the other end say that they can see both me and them. This is exclusively a firefox problem because I have been able to call people through the Discord app and use Microsoft Edge to see the other person on the Messenger. I have also checked my permissions and have given both websites permission to use the microphone and webcam settings. How can I fix this? (Please also bear in mind I am not tech savvy in the slightest and if I have to manually change settings in the coding or programming, you will need to explain every single step in very clear detail)

Krejt Përgjigjet (2)

DianaHemes24
DianaHemes24
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In the Menu bar at the top of the screen, click Firefox and select Preferences. Click Privacy & Security from the left menu. Scroll down to the Permissions section. Click the Settings Use the Allow/Block selector to change permission for the website.


Regards, Will

a.rav12
a.rav12 I zoti i pyetjes
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DianaHemes24 said
In the Menu bar at the top of the screen, click Firefox and select Preferences. Click Privacy & Security from the left menu. Scroll down to the Permissions section. Click the Settings Use the Allow/Block selector to change permission for the website. Regards, Will

I already did this before I even had the problem and it still does not work (see pictures below). Like I said I think there is something wrong with the browser because I can use these applications fine in other apps and browsers