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Moving large number of files using Advanced Search > Move To fails

  • 4 përgjigje
  • 0 e kanë hasur këtë problem
  • 17 parje
  • Përgjigjja më e re nga Richard

Richard
Richard
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I previously created archive folders to reduce the mail count in Inbox, and today I created the 2023 folder.

Using Advanced Search (Ctrl+Sh+f) I obtained results for mail whose Date field is in 2023 (about 2000 records), selected all using Ctrl+A and used the Move To feature to select the 2023 archive folder. The search window then went white and the title bar "not responding".

TB was closed and repeated, with the same result.

Perhaps I should try again using a smaller number of records, either by manually selecting fewer records from the same search result, or by changing the search parameters, e.g. by searching by quarters or months? Is there a max number of emails that can be moved at once? Is there a different workflow?

Richard

I previously created archive folders to reduce the mail count in Inbox, and today I created the 2023 folder. Using Advanced Search (Ctrl+Sh+f) I obtained results for mail whose Date field is in 2023 (about 2000 records), selected all using Ctrl+A and used the Move To feature to select the 2023 archive folder. The search window then went white and the title bar "not responding". TB was closed and repeated, with the same result. Perhaps I should try again using a smaller number of records, either by manually selecting fewer records from the same search result, or by changing the search parameters, e.g. by searching by quarters or months? Is there a max number of emails that can be moved at once? Is there a different workflow? Richard
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Zgjidhje e zgjedhur

are you suggesting trying one solution at a time to see what works?

The key point would be to create an exception in your anti-virus software for the Thunderbird profile folder.

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Krejt Përgjigjet (4)

christ1
christ1
  • Top 25 Contributor
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The search window then went white and the title bar "not responding".

The "not responding" behavior is often caused by anti-virus software. These are some generic suggestions to avoid problems with anti-virus software.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

And last but not least, backup your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Perhaps I should try again using a smaller number of records, either by manually selecting fewer records from the same search result, or by changing the search parameters, e.g. by searching by quarters or months?

Moving messages in smaller batches would be a good idea.

Richard
Richard I zoti i pyetjes
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Thanks @Christ1. Regarding the AV recommendations, are you suggesting trying one solution at a time to see what works?

christ1
christ1
  • Top 25 Contributor
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Zgjidhja e Zgjedhur

are you suggesting trying one solution at a time to see what works?

The key point would be to create an exception in your anti-virus software for the Thunderbird profile folder.

Richard
Richard I zoti i pyetjes
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Created an exception and moved messages in smaller batches - all is well. Thanks for your help.

Richard