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Cannot open Thunderbird. Get Crash Message "Details: The application did not identify itself"

KIMBERLEY HALL QUIRK
KIMBERLEY HALL QUIRK
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When I try to open Thunderbird, a message pops up that says the application had a problem and crashed. It also says that the crash reporter is unable to submit a report for the crash. It then says "Details: The application did not identify itself."

What do I do to fix this?

Thank you.

When I try to open Thunderbird, a message pops up that says the application had a problem and crashed. It also says that the crash reporter is unable to submit a report for the crash. It then says "Details: The application did not identify itself." What do I do to fix this? Thank you.

Ndryshuar nga Wayne Mery

Zgjidhje e zgjedhur

The email sending problem? The combination of charter-mobile.charter.net port 587 connection security STARTTLS. I have to believe that months ago, when I went around and around with tech support about the sending issue that we tried this SMTP combination and it failed, so maybe it was the combination of reinstalling and then using this set up that finally fixed the problem.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (4)

Wayne Mery
Wayne Mery
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I have never encountered this message, and I'm not finding any useful historical information.

How much free disk space do you have available? What is your version number? Have you tried reinstalling?

E dobishme?

KIMBERLEY HALL QUIRK
KIMBERLEY HALL QUIRK I zoti i pyetjes
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I didn't want to reinstall because I was afraid all of my messages saved to folders would get nuked, but Geek Squad reinstalled and fixed the problem.

Then I came home and started working on a problem I've been having for a few months now where I could receive emails from my Spectrum account, but not send emails. In the past I had tried tech support for Thunderbird and Spectrum and multiple suggested fixes from the internet and none worked. Yesterday I found a suggestion on a forum that fixed it.

Crossed fingers, but things are working now.

E dobishme?

Wayne Mery
Wayne Mery
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> Yesterday I found a suggestion on a forum that fixed it.

And what suggestion is that?

E dobishme?

KIMBERLEY HALL QUIRK
KIMBERLEY HALL QUIRK I zoti i pyetjes
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Zgjidhja e Zgjedhur

The email sending problem? The combination of charter-mobile.charter.net port 587 connection security STARTTLS. I have to believe that months ago, when I went around and around with tech support about the sending issue that we tried this SMTP combination and it failed, so maybe it was the combination of reinstalling and then using this set up that finally fixed the problem.

E dobishme?

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse nuk keni ende një llogari.