Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Firefox downloaded with a virus cannot remove program from my computer.Have tried normal removing i.e control panel remove program I am a new user

  • 3 përgjigje
  • 14 e kanë hasur këtë problem
  • 5 parje
  • Përgjigjja më e re nga liamo777

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Firefox has a virus attached. I download without an anti virus program in place.I now cannot remove current version of mozilla 3.6.3 from my computer. I've tried =control panel= add and remove programs nothing happens. I have all kind of problems trying to open mozilla and it constantly freezes and almost ever session displays restore session box. I would like to be able to remove this version and download again with anti-virus in place. I am new to using a computer and a lot of what I do is trial an error but I have always been able to add &remove programs. Thank you

This happened

Every time Firefox opened

== I downloaded

Firefox has a virus attached. I download without an anti virus program in place.I now cannot remove current version of mozilla 3.6.3 from my computer. I've tried =control panel= add and remove programs nothing happens. I have all kind of problems trying to open mozilla and it constantly freezes and almost ever session displays restore session box. I would like to be able to remove this version and download again with anti-virus in place. I am new to using a computer and a lot of what I do is trial an error but I have always been able to add &remove programs. Thank you == This happened == Every time Firefox opened == I downloaded

Krejt Përgjigjet (3)

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Help->Troubleshooting information

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Help->Troubleshooting information

Find on this page this part of table

Build Configuration about:buildconfig

click "about:buildconfig" link

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(separately from contents of previous page)


If possible, give link to the web-page from which you downloaded Firefox.


Are you opening Add&Remove programs as the same user which installed Firefox?


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not applicable

Ndryshuar nga stabor2o

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Download a programe named WinDerStat and run it, then find any item you wish to get rid of from the complete list of items on computer, its pretty easy............liamo777