Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes when using direct links to open pdf files

  • 2 përgjigje
  • 8 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Moses

AnonymousUser
AnonymousUser
more options

I've been trying to use links through steam & websites to read PDF documentation through Firefox (latest version) and every time the PDF opens, my Firefox crashes. I never had this issue before so I'm not sure what the cause can be, perhaps it's Firefox v3.6.3 causing it. I've tried support from other users posting this on forums and using Firefox support team suggestions while good ones, they all do not work. I am tempted at using Firefox v3.5.2 if I can't resolve this problem.


Crash ID(s)

http://crash-stats.mozilla.com/report/index/bp-b8946173-153c-427a-bab7-77e992100615

I've been trying to use links through steam & websites to read PDF documentation through Firefox (latest version) and every time the PDF opens, my Firefox crashes. I never had this issue before so I'm not sure what the cause can be, perhaps it's Firefox v3.6.3 causing it. I've tried support from other users posting this on forums and using Firefox support team suggestions while good ones, they all do not work. I am tempted at using Firefox v3.5.2 if I can't resolve this problem. == Crash ID(s) == http://crash-stats.mozilla.com/report/index/bp-b8946173-153c-427a-bab7-77e992100615

Krejt Përgjigjet (2)

Moses
Moses
  • Moderator
more options

Your problem is caused by @AcroRd32.dll which is caused by an old version of Adobe Reader. Update this and you should be fine

Also there is a bug out for this so be careful

https://bugzilla.mozilla.org/show_bug.cgi?id=400326

AnonymousUser
AnonymousUser I zoti i pyetjes
more options

Thank you for your suggestion Moses. I uninstalled Adobe Reader and downloaded the newest version available, I then used the updated option to make sure it is up to date (v9.3.2).

I'm afraid to say when opening PDF through direct links, it still crashes my Firefox. I checked out the link in your message concerning this Adobe Reader bug that is causing Firefox to crash. So perhaps I may have to wait for a fix of some kind or wait to hear of another solution.

Thank you again for assistance.