Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

I can't open firefox the running but not responding window opens and says to close the existing window. I can't do that shutting down the computer doesn't do anything to help. I've done all the suggestions here. I've uninstalled and reinstalled firefox

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Firefox will not open. I get the firefox is already running but not responding window... I have tried rebooting with no help. I have tried to end the process via cntrl+shift+esc and nothing firefox is listed to end. I have tried find the app data via the run icon in the start up window, I have no run icon on this system (Acer with windows vista(?)

This happened

Every time Firefox opened

The computer was hard shut down and did a improper shut down scan when it was restarted

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Firefox will not open. I get the firefox is already running but not responding window... I have tried rebooting with no help. I have tried to end the process via cntrl+shift+esc and nothing firefox is listed to end. I have tried find the app data via the run icon in the start up window, I have no run icon on this system (Acer with windows vista(?) == This happened == Every time Firefox opened == The computer was hard shut down and did a improper shut down scan when it was restarted == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Zgjidhje e zgjedhur

Un-installing and re-installing Firefox doesn't affect your personal data and settings in your Firefox Profile folder, unless you specifically select that option when un0installing Firefox - but that deletes "all your personal data and customizations".

Have you tried creating a new Profile after a cold boot? http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

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Krejt Përgjigjet (4)

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Zgjidhja e Zgjedhur

Un-installing and re-installing Firefox doesn't affect your personal data and settings in your Firefox Profile folder, unless you specifically select that option when un0installing Firefox - but that deletes "all your personal data and customizations".

Have you tried creating a new Profile after a cold boot? http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

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This only happens in Windows7. I have reinstalled but to no avail. The only way I can run Firefox is to reboot every time I want to open it. This is totally unacceptable. I cannot delete the parent.lock file - which is a ZERO-BYTE file - so this is clearly a bug. Sadly I am un-installing Firefox and going over to Chrome - after 6 years of using Firefox this is really frustrating because it looks as if there is no action to fix it.

Ndryshuar nga gladesbay@gmail.com

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I am having a similar problem. Running Xp.

Latest revision of firefox. After using firefox for a while if I exit, parent.lock is locked and i have to reboot to reload firefox.

I have killed all firefox applications from task manager (usually there are none). and I have tried 3 different "file unlock" programs including unlocker to no avail.

I also recently installed a program that shows -all- open files, and parent.lock is not listed, and thus not closable/unlockable from there.