Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

I receive emails with attached videos in TextEdit and cannot read them

  • 8 përgjigje
  • 9 e kanë hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga Svetlana

more options

I am receiving emails with attached videos or documents and when I click to open I get TextEdit back with a bunch of gobblygook of letters,numbers and symbols but no video or legible documents.

I am receiving emails with attached videos or documents and when I click to open I get TextEdit back with a bunch of gobblygook of letters,numbers and symbols but no video or legible documents.

Krejt Përgjigjet (8)

more options

Hi rwebster. Please see here: http://en.wikipedia.org/wiki/E-mail_spam You can avoid directly opening the file:

  1. Download the attachment.
  2. Scan it at http://www.virustotal.com before opening.
  3. Open it by double-clicking it in your file browser.

If you trust the sender and still want to configure the browser to open the files directly without saving, then please see here: Manage file types and download actions in Firefox

Ndryshuar nga Svetlana

more options

Thank you Gryllida for attempting to reply but I have clicked on everything imaginable but cannot get your answer. I am not a wizard on the computer but would really like to see all the videos I am sent.

more options

Please reply with a full filename you have got

more options

Just what do I have to do to see your answer to my question. I have logged in properly and come up with the same instructions but everything I click on to doesn't work. Please help me.

more options

Once again, I receive an email with a video attachment. When I click on the "Play your video message" all I get back is a TextEdit with a bunch of letters, symbols, etc. and no video. What do I need or what am I doing wrong?

more options

Please right click the link, choose to save link as..., save the file, send it to http://www.virustotal.com ; if it's not malicious, paste the text you see in TextEdit to the pastebin at http://pastebin.mozilla.org and share the URL you see after hitting 'submit'. Thank you for your understanding while we are looking for the solution

more options

How do you "Right Click"? I apologize for my computer ignorance.

more options

Try Cmd + Click or Ctrl + Click