Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I've reinstalled Windows, didn't backup Firefox bookmarks (i tought Firefox Sync will do that for me) and now it seems i've lost them. What can i do?

  • 6 përgjigje
  • 21 e kanë hasur këtë problem
  • 6 parje
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andy310584
andy310584
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After reinstallation of Windows and reinstalling Firefox, i did the firefox sync with (i think) a newly generated key, because the old one was lost. after all the steps where completed and hitting the sync now button, no syncing was done. no old bookmarks links or directories we're restored. please help! thanks.

After reinstallation of Windows and reinstalling Firefox, i did the firefox sync with (i think) a newly generated key, because the old one was lost. after all the steps where completed and hitting the sync now button, no syncing was done. no old bookmarks links or directories we're restored. please help! thanks.

Zgjidhje e zgjedhur

You can't get your data from the Sync server without the proper SyncKey, which is used to encrypt your data going to the server and decrypt it when it is downloaded back to Firefox. When you obtain a new SyncKey for an account, the server is wiped of all your data so it doesn't fall into the wrong hands.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (6)

the-edmeister
the-edmeister
  • Moderator
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Zgjidhja e Zgjedhur

You can't get your data from the Sync server without the proper SyncKey, which is used to encrypt your data going to the server and decrypt it when it is downloaded back to Firefox. When you obtain a new SyncKey for an account, the server is wiped of all your data so it doesn't fall into the wrong hands.

andy310584
andy310584 I zoti i pyetjes
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Ok. My mistake. I didn't new that if sync generates a new password you will lost all of your data. i'll be carefull next time. thanks edmeister!

dashwing
dashwing
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I have my old sync key, where do i enter it to get my old bookmarks, when i go to sync options in tools on FF4 i dont see any place to replace it and re-sync, thanks!

znzx_11@163.com
znzx_11@163.com
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me too

ctrc
ctrc
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Same for me. I have reinstalled windows. I tried to restore my bookmarks (previously Sync with FF4) but it's not working  !

However the Sync restored my passwords...

hoangtuan
hoangtuan
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Here is Solution for you if you want to get new sync key: 

     http://support.mozilla.com/en-US/kb/Firefox%20Sync%20is%20not%20working#w_ive-lost-my-sync-key-what-can-i-do

Attention please: you can get new sync key for last account but your data in this account will be clear by this way.

Ndryshuar nga hoangtuan