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LOST MY NORTON "AUTO SIGN IN" FOR MY SITE MEMBERSHIPS WHEN I UPDATED TO FIREFOX4.

  • 1 përgjigje
  • 15 e kanë hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga TonyE

mm@@
mm@@
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hello, when i updated to fire fox 4, i noticed that my norton auto sign in tab disappeared from the tool bar. i believe that an updated version of it was required for compatibility with firefox4.

although i like the small taste of ff4 that i had for the last hour or so, i really would like to have my norton tab back. is there anyway to have both? if not i hope i can go back to ff3.6.

any suggestions would be appreciated. thank you, m@

hello, when i updated to fire fox 4, i noticed that my norton auto sign in tab disappeared from the tool bar. i believe that an updated version of it was required for compatibility with firefox4. although i like the small taste of ff4 that i had for the last hour or so, i really would like to have my norton tab back. is there anyway to have both? if not i hope i can go back to ff3.6. any suggestions would be appreciated. thank you, m@

Krejt Përgjigjet (2)

TonyE
TonyE
  • Moderator
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Symantec have a history of being slow when it comes to updating their software to work with new releases of Firefox. They have already indicated that they will not be updating Norton 360 to make it work with Firefox 4 until early May.

If you want to go back to Firefox 3.6 pending Symantec updating their software, you can uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install Firefox 3.6.* available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

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thanks tony e, i had a feeling that might be the case, so i went ahead yesterday and uninstalled 4 and reinstalled 3.6 (did not select "remove ff personal data" as you also mentioned). back with 3.6 now and will wait for symantec to "get with the program" (pun intended). thanks for replying.