Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Trying to upgrade to FireFox 4 and getting this error: The operation can’t be completed because the item “libsoftokn3.dylib” is in use.

  • 1 përgjigje
  • 94 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga 1nc0gn1t0

gjesensky
gjesensky
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I am using a new MacBook Pro. I click on the "Download FireFox 4.0" button. The file(s) download and the dialog appears to drag FireFox icon into the Applications folder.

I get a dialog that says "There is a previous version.. Ok to replace?" I click "Replace".

Then I get a Copy dialog that says: "The operation can’t be completed because the item “libsoftokn3.dylib” is in use."

The software is not updated and I am still on FireFox 3. I tried rebooting and doing it again - I get the same results. I also did a web search and was not able to find a solution to this error.

I am using a new MacBook Pro. I click on the "Download FireFox 4.0" button. The file(s) download and the dialog appears to drag FireFox icon into the Applications folder. I get a dialog that says "There is a previous version.. Ok to replace?" I click "Replace". Then I get a Copy dialog that says: "The operation can’t be completed because the item “libsoftokn3.dylib” is in use." The software is not updated and I am still on FireFox 3. I tried rebooting and doing it again - I get the same results. I also did a web search and was not able to find a solution to this error.

Krejt Përgjigjet (1)

1nc0gn1t0
1nc0gn1t0
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I had success by: 1- Quit Firefox 2- Go to the Applications folder and drag Firefox to the desktop 3- Install Firefox 5 (it installs successfully at this point) 4- Put old Firefox in the trash 5- Secure empty trash

It may be possible to just drag Firefox directly to the trash and use regular Empty Trash, but I did not try that. Some people on the net reported that they could not empty the trash after putting the old Firefox in the trash (got the same "libsoftokn3.dylib is in use" error), so I just tried Secure Empty Trash, which may be no different from a regular empty trash as far as this goes; not sure as I'm a bit new to the Mac.