Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

The latest version of Firefox is not compatible with my McAfee software and now I have no virus protection. How can I get back to a prior version of Firefox?

  • 4 përgjigje
  • 14 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga AndyBel

more options

when the latest version of Firefox was installed it gave me a message that the McAfee software was not compatible and as a result I no longer have virus protection. It further stated that when it became compatible I would be notified. I cannot afford to be without my virus protection and would like to go back to an earlier version of Firefox.

when the latest version of Firefox was installed it gave me a message that the McAfee software was not compatible and as a result I no longer have virus protection. It further stated that when it became compatible I would be notified. I cannot afford to be without my virus protection and would like to go back to an earlier version of Firefox.

Zgjidhje e zgjedhur

I would hope the problem is that Firefox 5 is not compatible with some of McAfee's additional add-ons. It will be rather worrying if it has a problem with the McAfee security programs themselves. Please state exactly which software and version you are having problems with.

There are known issues with McAfee's Site Advisor /questions/839953#answer-205178 but it is hoped McAfee will solve that in a few weeks.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (4)

more options

Zgjidhja e Zgjedhur

I would hope the problem is that Firefox 5 is not compatible with some of McAfee's additional add-ons. It will be rather worrying if it has a problem with the McAfee security programs themselves. Please state exactly which software and version you are having problems with.

There are known issues with McAfee's Site Advisor /questions/839953#answer-205178 but it is hoped McAfee will solve that in a few weeks.

more options

You are right John99, the problem is with McAfee's additional add-ons. I over-reacted and should have realized Firefox would not have released a new version without making sure it would not interfere with various virus-protection softwares. I apologize for the unnecessary concern.

more options

Glad to hear the AV continues to work, lets hope the rest of it gets fixed soon one way or another.

Ndryshuar nga John99

more options

Very helpful and initial response was helpful.