Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! I am unable to deal with the enclosed message - I download the latest upgrade and message remains on the page

  • 4 përgjigje
  • 11 e kanë hasur këtë problem
  • 10 parje
  • Përgjigjja më e re nga cor-el

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Question URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free!

I am unable to deal with the message as above which is on my firefox page - I download the latest upgrade and message remains on the page

Question URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! I am unable to deal with the message as above which is on my firefox page - I download the latest upgrade and message remains on the page

Krejt Përgjigjet (4)

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If there are problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

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I have done as suggested above - unfortunately this did not work.

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You are still showing FBSMTWB(Fast Browser Search Make The Web Better!), malware by any reasonable definition. It is obviously affecting your User Agent String and who knows what else.

I'm sorry I can't help any further but this alert should bring you help.

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