Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I had forgotten my password, and accidentaly I changed my sync key, so I actually lost my data. Is it possible to retrieve it?

velvetpurrkins
velvetpurrkins
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I recently formatted my c: drive and reinstalled windows Vista, and lost my firefox data. When I was attempting to connect my sync account, I tried to set it up manually but I had forgotten my password. So I reset my password, but accidentally changed my sync key, so I actually lost all my data. Stupid, yes. Is it possible that I can retrieve the data? Perhaps the servers keep the deleted information for some time before they are actually wiped out?

I recently formatted my c: drive and reinstalled windows Vista, and lost my firefox data. When I was attempting to connect my sync account, I tried to set it up manually but I had forgotten my password. So I reset my password, but accidentally changed my sync key, so I actually lost all my data. Stupid, yes. Is it possible that I can retrieve the data? Perhaps the servers keep the deleted information for some time before they are actually wiped out?

Zgjidhje e zgjedhur

Delete the old Password first, and then reset the SyncKey again to clear out the old SyncKey (both of which you just restored), from the Password Manager.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (4)

the-edmeister
the-edmeister
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AFAIK, the sync data is wiped from the server as soon as the SyncKey change request goes through.

velvetpurrkins
velvetpurrkins I zoti i pyetjes
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Actually something strange has happened. I just found out that I had backed up the mozilla local data in the 'roaming' folder. I replaced it with the current one, so I have all my data locally but not on the servers. Now, the old data has the old password and most importantly the old sync key, so right now my sync account actually doesn't work. How can I keep my data without having to create a new sync account?

the-edmeister
the-edmeister
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Zgjidhja e Zgjedhur

Delete the old Password first, and then reset the SyncKey again to clear out the old SyncKey (both of which you just restored), from the Password Manager.

mihaiachim@gmail.com
mihaiachim@gmail.com
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So if I do understand until now correctly if I have hot on change sync key I already lost all data? Just like that? YOU ARE AMASSING, SURE I DID NOT READ THAT STUPID SMALL TEXT BELOW, because my sync-key was not working anymore, i HAVE RESET PASWORD then copy from my Dropbox sync-key and still not working then last thing was to change SATUPID sync KEY ALL STUPID PROGRAMS IN THIS WORLD WHEN I AM NEAR TO WIPE, DELETE, ERASE ALL INCREDIBLE DATA PUT A INCREDIBLE RED POP-UP WINDOWS ARE YOU SURE TO DELETE ALL DATA? Mozilla no you are really SMART. Better to move on to Chrome in this case Update to latest STUPID VERSION 6 AND I LOOSE ALL MY BOOKMARKS AND PASSWORDS I CANNOT BELIEVE THIS YOU ARE INCREDIBLE