Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I just had my sys cleaned of viruses, and installed Trend Micro Security, and when I loaded Firefox 7, it disabled my security. How can I get my security back and delete Firefox?

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga James

youbetyourAce
youbetyourAce
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My IBM, now running windows XP 2003, has just been cleaned of malware and viruses, and I bought and installed Trend Micro Titanium Internet Security. Then when I reloaded Firefox 7.0, it stated the new software is not compatible and been disabled. I do not wish to try the method offered, with a chance that Firefox may crash. So my option is to make Trend Micro work and disable Firefox until they allow Trend to function correctly. Also, when this situation arises in a Firefox load, the option should be given to the user, to continue (and disable) OR abort the loading of Firefox....

My IBM, now running windows XP 2003, has just been cleaned of malware and viruses, and I bought and installed Trend Micro Titanium Internet Security. Then when I reloaded Firefox 7.0, it stated the new software is not compatible and been disabled. I do not wish to try the method offered, with a chance that Firefox may crash. So my option is to make Trend Micro work and disable Firefox until they allow Trend to function correctly. Also, when this situation arises in a Firefox load, the option should be given to the user, to continue (and disable) OR abort the loading of Firefox....

Krejt Përgjigjet (2)

the-edmeister
the-edmeister
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Firefox does not and can not disable an entire Anti-Virus application. The most that Firefox will do is to disable a Firefox add-on which isn't stated as compatible with Firefox.

See Trend Micro for an updated version of the incompatible Trend Micro add-on for Firefox.

James
James
  • Top 25 Contributor
  • Moderator
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Yes as you misunderstood the message as it was referring to the extension (see Tools->Add-ons ->Extensions) that Trend Micro installed in Firefox that was not compatible with Firefox 7, not Firefox disabling the whole Trend Micro antivirus software itself.