Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Firefox crashes

  • 8 përgjigje
  • 10 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga gcampbel1

more options

I have windows xp home and Firefox v7. I updated to v8 and now firefox won't open no matter what, even in safe mode. I tried uninstalling and reinstalling. I tried rolling my computer back to an earlier date. This did not work. Even after uninstalling and rolling my computer back wich gave me the earlier version 7, it still crashes right away.

I have windows xp home and Firefox v7. I updated to v8 and now firefox won't open no matter what, even in safe mode. I tried uninstalling and reinstalling. I tried rolling my computer back to an earlier date. This did not work. Even after uninstalling and rolling my computer back wich gave me the earlier version 7, it still crashes right away.

Krejt Përgjigjet (8)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

more options

I Cannot open a new profile. It just immediatly shows the crash report message just like when trying to open firefox. I had tried completely uninstalling and reinstalling firefox fresh without my plugins and preferences and it didn't help. Firefox was fine until I updated to version 8. Now no version will work. I tried rolling back my computer to an earlier date and installing firefox, no change. It has something to do with the update and maybe a change in the registry?

more options

Tried updating roboform, still crashes on startup

more options

I have the same problems. They say run in safe mode? I crashes too fast to get into safe mode,change profile, it crashes too fast!!!!!!

more options

yep, you got it too!

more options

Try rebooting the computer as this solves a lot of this type of crashing.

more options

You are kidding, right! I've rebooted about a dozen times trying different things.

more options

I finally un installed firefox with revo uninstaller on the max search setting. I then reinstalled firefox and all was fixed