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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Even though I can load the Netflix website, none of the movies will play. Netflix will, however, play in Safari. What might cause this?

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When I play an instant view movie, I get an all black window with no loading cues. Window doesn't change.

Mac OS 10.6.8 Firefox V 9.0.1 (currently up to date) Safari V 5.1.2 Silverlight (latest version, recently upgraded. Main problem started after upgrade)

Prior to upgrading to the latest version of Silverlight, the show I played skipped, the video was missing and the audio played, or the video just froze. This led me to upgrading the plug-in, after which I couldn't play anything in Firefox.

When I play an instant view movie, I get an all black window with no loading cues. Window doesn't change. Mac OS 10.6.8 Firefox V 9.0.1 (currently up to date) Safari V 5.1.2 Silverlight (latest version, recently upgraded. Main problem started after upgrade) Prior to upgrading to the latest version of Silverlight, the show I played skipped, the video was missing and the audio played, or the video just froze. This led me to upgrading the plug-in, after which I couldn't play anything in Firefox.

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Perform the suggestions mentioned in the following articles:

-> Video or audio does not play

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