Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

why doesn't your help system work?

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga jimtt

jimtt
jimtt
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i asked a question. i got an email confirm back to my email address from FF saysing I asked a question. it told me to click the link in the confirm email to confirm I had asked a question. the link would not click. no matter how many times I tried to click it, it WOULD NOT CLICK. not only did i not get an aswer to my first question now i suppose the same thing will happen to this question...ad infinitum....

i asked a question. i got an email confirm back to my email address from FF saysing I asked a question. it told me to click the link in the confirm email to confirm I had asked a question. the link would not click. no matter how many times I tried to click it, it WOULD NOT CLICK. not only did i not get an aswer to my first question now i suppose the same thing will happen to this question...ad infinitum....

Zgjidhje e zgjedhur

Your original question is here - https://support.mozilla.org/en-US/questions/918372

If you use the Show - My Contributions at the top of a main forum page you can access every posting you have made in this forum.

Sorry, I don't know about the problem you had with that email, but evidently it can be a bit confusing for some people.

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Krejt Përgjigjet (2)

the-edmeister
the-edmeister
  • Moderator
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Zgjidhja e Zgjedhur

Your original question is here - https://support.mozilla.org/en-US/questions/918372

If you use the Show - My Contributions at the top of a main forum page you can access every posting you have made in this forum.

Sorry, I don't know about the problem you had with that email, but evidently it can be a bit confusing for some people.

jimtt
jimtt I zoti i pyetjes
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dear the-ed,

no help. not fixed. thanks for trying.

When you state that not being able to reply to an email can be "confusing for some people" is that because the email in question has a defective link in it and "some people" like me would naturally assume an email from Firefox would be accurate, and properly constructed and should open, and since it was not properly constructed and the inbedded link would not open that there was confusion created because the HELP fetaure was of NO HELP, when it was assumed that it would HELP?

In oyur reply you stated: "If you use the Show - My Contributions at the top of a main forum page you can access every posting you have made in this forum."

First off there is no "SHOW" or MY CONTRIBUTIONS" tabs that I can find, secondly accessing a question I asked is of no help to me, I had hoped for a answer, not another look at my question.

Evidently i am "one of those people" who is confused by the FF system.