Firefox and F-Secure compatibility
F-Secure downloaded F-Secure Aquarius Update 2012-07-24_005 and afterwards Firefox 14.0.1 download speed dropped from 20 Mbps to approximately 1,5 Mbps. When I stop F-Secure download speed increases back to 20Mbps. Happens both on my Windows Vista PC and Window 7 PC.
Krejt Përgjigjet (6)
Would you mind doing two things (this seems to be a recurring issue with F-Secure right now): Type about:support into your address bar, press enter. Copy and paste all of the information in there into this thread.
Then, try to Reset Firefox, Refresh Firefox - reset add-ons and settings, and, then see if your download speed is faster, even with F-Secure enabled.
Application Basics
Name
Firefox
Version
14.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.1.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Browsing Protection
1.10
true
litmus-ff@f-secure.com
PrivacyChoice TrackerBlock
2.2
true
trackerblock@privacychoice.org
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage
http://www.yahoo.com/
browser.startup.homepage_override.buildID
20120713134347
browser.startup.homepage_override.mstone
14.0.1
extensions.lastAppVersion
14.0.1
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
Intel(R) HD Graphics Family
Vendor ID
0x8086
Device ID
0x0116
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Driver Version
8.15.10.2509
Driver Date
8-31-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics Family) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS Util
3.13.5.0
3.13.5.0
NSS SSL
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS S/MIME
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
Thank you for that info :)
Did you try the Firefox Reset? It also seems like you have an F-Secure addon installed, if you disable that, does your download speed back up?
Reset Firefox also tried without addons running. Didn't help.
I found this on the f-sercure forums: http://community.f-secure.com/t5/Protection-Safe/Browser-Protection-is-making/td-p/2355/page/6
It looks like it is definitely the browsing protection addon. Can you confirm?
After disabling browsing protection had to reset Firefox to tell any difference. It appeared to speed up browsing but when doing a speed test results seemed very erratic. Example 99.7 Mbps from one site. Other sites the gage animation would not move momentarily and then spike to max speed. Still had to disable f-secure completely to move to higher consistent results on speed tests.