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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

why is comcast telling me my cookies are turned off, turn back on-when I have done all required from tools?

  • 1 përgjigje
  • 26 e kanë hasur këtë problem
  • 8 parje
  • Përgjigjja më e re nga philipp

PatTra
PatTra
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Hi FF.....Every time I turn on my computer, besides my homepage when I click FF icon, I have also been getting a separate tab from comcast saying "Your browser's cookie functionality is turned off. Please turn it on." Well I have done what's been suggested by them & here by FF, I clicked 'tools'- then 'options'- then 'privacy'- then 'custom settings for history'- then checked both 'accept cookies & 3rd party cookies'. I have also since cleared my cookies & caches. I don't know what else to do, can you Please help me? (I have emailed comcast/xfinity but they have not answered me back yet) TY for getting back to me.

Hi FF.....Every time I turn on my computer, besides my homepage when I click FF icon, I have also been getting a separate tab from comcast saying "Your browser's cookie functionality is turned off. Please turn it on." Well I have done what's been suggested by them & here by FF, I clicked 'tools'- then 'options'- then 'privacy'- then 'custom settings for history'- then checked both 'accept cookies & 3rd party cookies'. I have also since cleared my cookies & caches. I don't know what else to do, can you Please help me? (I have emailed comcast/xfinity but they have not answered me back yet) TY for getting back to me.

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator
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hello PatTra, please also check if cookies are allowed for that individual page - you right-click on the comcast page & select "view page info" > permissions. in case they are set up correctly too, please try to clear the cache and reload the page.

some additional troubleshooting steps for this issue are also provided at http://kb.mozillazine.org/Websites_report_cookies_are_disabled