Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

FF not connecting to web- This "Network Connections" message pops up: Error 623: The system could not find the phone book entry for this connection. Any ideas?

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jimmythaiss1
jimmythaiss1
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About a month ago I could no longer connect to the internet on our PC. Every time I clicked on the Firefox icon the Netscape sign-on window would pop up. I would try to close it but it would pop up over and over again. If I tried to close it a dozen or so times eventually Firefox would open up but it would never connect. Just today I moved my Netscape file to the recycle bin. No longer does the Netscape sign-on window pop up but following Network Connection error message pops up: "Error 623: The system could not find the phone book entry for this connection".. This error window behaves the same way the Netscape sign-on window used to behave. Every time I click to close it it pops open again. After numerous clicks Firefox opens up but it never connects.

About a month ago I could no longer connect to the internet on our PC. Every time I clicked on the Firefox icon the Netscape sign-on window would pop up. I would try to close it but it would pop up over and over again. If I tried to close it a dozen or so times eventually Firefox would open up but it would never connect. Just today I moved my Netscape file to the recycle bin. No longer does the Netscape sign-on window pop up but following Network Connection error message pops up: "Error 623: The system could not find the phone book entry for this connection".. This error window behaves the same way the Netscape sign-on window used to behave. Every time I click to close it it pops open again. After numerous clicks Firefox opens up but it never connects.

Ndryshuar nga jimmythaiss1

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cor-el
cor-el
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Do you have this error message on a Mac computer or on a Windows computer?

I've only seen this error mentioned on a Windows computer.