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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

My firefox crashes withou displaying a crash message, freezes and does not respond majority of the time. what is wrong and what do i do?

  • 1 përgjigje
  • 6 e kanë hasur këtë problem
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  • Përgjigjja më e re nga cor-el

annak19
annak19
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When i start Firefox it either 1) crashes, no crash message displayed. just closes as if nothing happened. 2) freezes, doesn't respond to anything and i have to "kill" it with task manager because if it froze and i try to click elsewhere like to show desktop or on another task it freezes the entire computer. It freezes in 3 ways: 1) is when i just opened it and it freezes immediately 2) when i click on it, or start typing some address into the bar 3) when i press enter after I've typed the URL in the address bar. my Firefox doesn't have any add-ons, or anything else. i already re-installed it 2 times, cleared cache, history, reset all settings. still crashes

When i start Firefox it either 1) crashes, no crash message displayed. just closes as if nothing happened. 2) freezes, doesn't respond to anything and i have to "kill" it with task manager because if it froze and i try to click elsewhere like to show desktop or on another task it freezes the entire computer. It freezes in 3 ways: 1) is when i just opened it and it freezes immediately 2) when i click on it, or start typing some address into the bar 3) when i press enter after I've typed the URL in the address bar. my Firefox doesn't have any add-ons, or anything else. i already re-installed it 2 times, cleared cache, history, reset all settings. still crashes

Krejt Përgjigjet (1)

cor-el
cor-el
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Try to disable hardware acceleration in Firefox.

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.