Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Crash on start

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 9 parje
  • Përgjigjja më e re nga lizcb

lizcb
lizcb
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Firefox 17 worked fine for a few days but now crashes immediately on start. I get the message "Firefox had a problem and crashed immediately." I can open it in safe mode and while in safe mode, removed all extensions, but it still crashes immediately. Also crashes when I try to create a new profile.

Using Windows 7 Pro 64-bit with 32-bit Firefox.

Firefox 17 worked fine for a few days but now crashes immediately on start. I get the message "Firefox had a problem and crashed immediately." I can open it in safe mode and while in safe mode, removed all extensions, but it still crashes immediately. Also crashes when I try to create a new profile. Using Windows 7 Pro 64-bit with 32-bit Firefox.

Krejt Përgjigjet (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable hardware acceleration in Firefox.

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

If you can't open Firefox then see:

lizcb
lizcb I zoti i pyetjes
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Thank you. I did uncheck the hardware acceleration and Firefox does now open. However, I find it very strange that v17 worked flawlessly for 3 days (updated on 11/20) with hardware acceleration checked and then suddenly didn't anymore.

Also, what I've been doing is checking the acceleration once Firefox is up because I DO notice a difference. I'm trying to remember to uncheck it before I close Firefox.

Oh, and I updated my graphics card driver to the latest version (9/2012) which made no difference.