Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Why doesn't Firefox display my inbox contents in Windows Live?

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga user693271

cxr155
cxr155
more options

I manage to log into my Windows Live account but once I'm in there nothing responds. I can't open my inbox, compose new emails or anything else...I can only get to my main page. When I click on any of the above I just get a blank white screen and the address bar doesn't change from the main Windows Live page. This does not happen with other browsers like Explorer and Chrome and it also doesn't happen if I access another email account. I have uninstalled Firefox and reinstalled it but this doesn't resolve the issue. This problem started when I tried to block some spam emails I was receiving. Could I have blocked myself from accessing this account with Firefox?

I manage to log into my Windows Live account but once I'm in there nothing responds. I can't open my inbox, compose new emails or anything else...I can only get to my main page. When I click on any of the above I just get a blank white screen and the address bar doesn't change from the main Windows Live page. This does not happen with other browsers like Explorer and Chrome and it also doesn't happen if I access another email account. I have uninstalled Firefox and reinstalled it but this doesn't resolve the issue. This problem started when I tried to block some spam emails I was receiving. Could I have blocked myself from accessing this account with Firefox?

Ndryshuar nga cxr155

Krejt Përgjigjet (1)

user693271
user693271
more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!