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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Will not open a document from a website in another tab.

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 17 parje
  • Përgjigjja më e re nga ideato

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When I am trying to open a document from a website link, a new tab opens in the link but the document is not there, the screen is blank. This happen EVERY time. For example, I just wanted to print a coupon from a department store and I clicked on the link, it opened in another tab and it was blank. The way I solve this is I open up Safari or Google Chrome and open the website and I can then get the coupon to show up. Other people have had this same problem with Firefox. I work at a store that uses printed coupons and people come in and tell me this. This also happens with PDF file links.

When I am trying to open a document from a website link, a new tab opens in the link but the document is not there, the screen is blank. This happen EVERY time. For example, I just wanted to print a coupon from a department store and I clicked on the link, it opened in another tab and it was blank. The way I solve this is I open up Safari or Google Chrome and open the website and I can then get the coupon to show up. Other people have had this same problem with Firefox. I work at a store that uses printed coupons and people come in and tell me this. This also happens with PDF file links.

Krejt Përgjigjet (2)

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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