Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Constant signing problems

  • 2 përgjigje
  • 3 e kanë hasur këtë problem
  • 6 parje
  • Përgjigjja më e re nga Poochie

Poochie
Poochie
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I have been a member of this forum for several years and doing that time I have had the worst problem of logging into this forum imaginable.

It certainly has nothing to do with remembering my username and password since I use LastPass. A password manager which saves all user information and immediately logs into a visited website.

This is what occurred tonight as on other occasions:

LastPass logs me into this forum but I am notified my user information is incorrect. I try again, clean the cache and try again, change browser and try again all to no avail. Finally I request and create a new password, refresh the browser and try to log in again. Yet again, 'wrong username or password.' I closed and reopened the browser and as soon as I opened this page LastPass successfully signed me in! Why? I do not have the slightest clue!

I came to the forum to get answers to another ongoing issue however I decided to deal with this first. I had the same problem when I used my older computer and the ame is occurring on this new one. I hope you can recommend a solution to this ongoing and aggravating problem.

Thank you,

I have been a member of this forum for several years and doing that time I have had the worst problem of logging into this forum imaginable. It certainly has nothing to do with remembering my username and password since I use LastPass. A password manager which saves all user information and immediately logs into a visited website. This is what occurred tonight as on other occasions: LastPass logs me into this forum but I am notified my user information is incorrect. I try again, clean the cache and try again, change browser and try again all to no avail. Finally I request and create a new password, refresh the browser and try to log in again. Yet again, 'wrong username or password.' I closed and reopened the browser and as soon as I opened this page LastPass successfully signed me in! Why? I do not have the slightest clue! I came to the forum to get answers to another ongoing issue however I decided to deal with this first. I had the same problem when I used my older computer and the ame is occurring on this new one. I hope you can recommend a solution to this ongoing and aggravating problem. Thank you,

Krejt Përgjigjet (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Does it work if you are in Private Browsing mode?

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

Poochie
Poochie I zoti i pyetjes
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Cor-el,

I have not tried logging in while in Private Browsing mode but shall do so the next time I have difficulty.

I deleted 2 cookies.sqlite files (no -jounal) which indicated they were modified today. If this means these were newly recreated today, will deleting to allow new files to be created again really make a difference?

In any case, thank you for your assistance.