Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

At times, I receive a notice from a site that Firefox needs an update. When I go to FIrefox, it says I am using the most recent version. What goes?

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I am wondering if these sites are trying to get me to download Malware or viruses. If I go to the Firefox site and it says that I am using the most recent version, I believe what Mozilla is telling me and ask myself "why would a site tell me I need to update"? I only trust Mozilla and will not blindly download something without investigating. Am I being paranoid?

I am wondering if these sites are trying to get me to download Malware or viruses. If I go to the Firefox site and it says that I am using the most recent version, I believe what Mozilla is telling me and ask myself "why would a site tell me I need to update"? I only trust Mozilla and will not blindly download something without investigating. Am I being paranoid?

Zgjidhje e zgjedhur

No its a scam what is the site link, mozilla doesnt use a site to ask you to update, it uses a automatic updater.

You can report it here

Lexojeni këtë përgjigje brenda kontekstit 👍 3

Krejt Përgjigjet (4)

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Zgjidhja e Zgjedhur

No its a scam what is the site link, mozilla doesnt use a site to ask you to update, it uses a automatic updater.

You can report it here

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Thanks. You confirmed my suspicions, and I hope others do not fall for this. It usually happens with the site: 1Channel or PrimeWire.ag (This is the name for the new 1 Channel due to its being hijacked)

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I was just on 123GreetingCards.com and I was typing out a card. Then I got interrupted saying that I needed to update Firefox right Now! But when I checked to see if I was up to date I was. So what was this? Did my computer just get a virus or Mal-ware on it? What should I do??

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Hi genny58, sometimes this is generated by the site, for example, a bad ad. In that case, it's probably over. But if you see it frequently, please start a new question and include a list of your add-ons, because those will push and push on lots of different sites.

If needed, you can start a new question at the following link. Scroll down past the suggestions to continue with the form (I think it has 3 different screens). https://support.mozilla.org/en-US/questions/new/desktop/fix-problems