Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

firefox does not show up after I download it; I get internet explorer instead

blessedNH
blessedNH
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When I click on my firefox icon, it doesn't connect. When I go to internet explorer to download mozilla from mozilla.org, it seems to be downloading and shows up on my program list, but it still does not connect with the mozilla browser. I think something is blocking it or redirecting me back to internet explorer, but I don't know how to prevent it from doing that.

When I click on my firefox icon, it doesn't connect. When I go to internet explorer to download mozilla from mozilla.org, it seems to be downloading and shows up on my program list, but it still does not connect with the mozilla browser. I think something is blocking it or redirecting me back to internet explorer, but I don't know how to prevent it from doing that.

Krejt Përgjigjet (2)

rocky.aj
rocky.aj
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http://www.mozilla.org/products/download.html?product=firefox-beta-stub&os=win&lang=en-US try this for the beta version 25b5 and http://www.mozilla.org/en-US/products/download.html?product=firefox-stub&os=win&lang=en-US this for version 24 hope that helps

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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When you say it doesn't connect, do you get a "Server not found" message for various websites that you try? Did this happen on your first installation or after an upgrade? One of these articles might help:

If the problem is that Firefox just never starts up at all, and reinstalling Firefox doesn't help, you might need to log off and restart Windows. Sometimes the Windows Installer gets a number of jobs backed up and stops working correctly.

Some malware also may block non-Microsoft browsers. You may want to run some supplemental scans. This article recommends a number of well regarded and free scanners: Troubleshoot Firefox issues caused by malware.

Any luck?