Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Is Firefox having a problem today

  • 4 përgjigje
  • 3 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga KarenRH55

KarenRH55
KarenRH55
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I have tried to use Firefox today, November 1, 2013 and keep getting the message that it cannot load any pages, including the Mozilla Firefox page. Is there a problem with Firefox? I have un-installed, re-installed, re-set, and followed all the trouble shooting guidelines listed and it is still giving me the same message... It doesn't matter what website I try to load...

I have tried to use Firefox today, November 1, 2013 and keep getting the message that it cannot load any pages, including the Mozilla Firefox page. Is there a problem with Firefox? I have un-installed, re-installed, re-set, and followed all the trouble shooting guidelines listed and it is still giving me the same message... It doesn't matter what website I try to load...

Krejt Përgjigjet (4)

philipp
philipp
  • Moderator
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hello karen, in many cases such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: Fix problems connecting to websites after updating Firefox

KarenRH55
KarenRH55 I zoti i pyetjes
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Thank you for your reply phillipp... However, I did make sure that the new version of firefox was added to the 'allow' through the firewall and on my security software.. I went into both programs and physically added firefox to both... so... plan "B" at this point in time...is in order...

Regards,

Karen

philipp
philipp
  • Moderator
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can your try to remove all rules regarding firefox from your security software and let it detect the new version again?

KarenRH55
KarenRH55 I zoti i pyetjes
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There were no rules regarding firefox... it was on allow... as well... At this point in time, I am going to uninstall and reinstall, this time I will remove all personal information and start from scratch.. Thanks for your help...

Karen