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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Since firefox 26 downloaded I can't access email. It opens a new version of my home page (comcast.net) and says I need to enter password.It's an endless circle

  • 3 përgjigje
  • 6 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga ralphjoallen

ralphjoallen
ralphjoallen
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I use the comcast webmail. When I log onto my comcast homepage and try to go to email it just opens another comcast homepage and says I need to log in. If I do that and click on email it does the same thing over and over again. All of my other computers are still on firefox 25 and none of them have this problem. It's a pretty new computer.

I use the comcast webmail. When I log onto my comcast homepage and try to go to email it just opens another comcast homepage and says I need to log in. If I do that and click on email it does the same thing over and over again. All of my other computers are still on firefox 25 and none of them have this problem. It's a pretty new computer.

Zgjidhje e zgjedhur

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

You may have to enable third-party cookies.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
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Krejt Përgjigjet (3)

ralphjoallen
ralphjoallen I zoti i pyetjes
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Called comcast this morning and they said it is a known issue between comcast and firefox 26. they are working on it. Just have to use IE until they get it resolved.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Zgjidhja e Zgjedhur

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

You may have to enable third-party cookies.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
ralphjoallen
ralphjoallen I zoti i pyetjes
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Thank you. Clearing cookies and cache solved it.