Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 6 parje
  • Përgjigjja më e re nga cor-el

drdave44
drdave44
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Apparently FF 26.0 installed just a few days ago. Ever since - crash after crash. Safe mode sometimes crashes, also. I've run malware removal, reset FF a couple of times, checked to ensure antivirus declared clean system - problem still occurs. First issues i've had w/FF - been running FF as primary browser on this system for several years. Also noted - after reset - I did NOT install the 5 add-ons I'd had running. FF still crashing. I've included all crash info below - as you can see - sporadic, infrequent crashes - no real problem - until just a few days ago. Now - no stability at all.


Submitted Crash Reports 

Report ID 	Date Submitted

bp-8b16507c-439a-4419-b3a3-c8a082131221 12/21/2013 9:12 AM
bp-3cc4c969-4f46-4b48-8d16-885a22131221 12/21/2013 7:59 AM
ed06a391-5224-48cf-baf6-e7353d1c515a 12/21/2013 7:44 AM
bp-d680e1af-804d-44db-8fc2-791892131221 12/21/2013 7:43 AM
bp-596ca180-cae7-4299-8bf7-594632131221 12/21/2013 7:43 AM
bp-8f56e9b0-c9e3-41fe-add9-4f2b22131221 12/21/2013 7:41 AM
bp-c48ed799-8322-4933-bd37-9fe452131221 12/21/2013 7:22 AM
bp-92ed73df-4d47-4ef6-a460-93a8b2131221 12/21/2013 7:22 AM
bp-53e1e262-0fe3-4404-ba9a-a9a492131221 12/21/2013 7:22 AM
bp-ee8117f8-4c46-4f74-88f1-a7e572131221 12/21/2013 7:21 AM
bp-12ada3cb-a7b3-4498-a1e4-824ba2131221 12/21/2013 7:21 AM
bp-4f781241-eb9d-4d85-943d-aba2d2131221 12/21/2013 7:13 AM
bp-2189a495-cba4-4c14-8b67-abd272131221 12/21/2013 7:01 AM
bp-7c40e9e8-c5b8-4578-b24c-db8f62131220 12/19/2013 10:31 PM
bp-b72fc5dc-681a-4529-81d6-159382131220 12/19/2013 10:31 PM
bp-961d5b71-ad39-4d12-9290-7ae7c2131220 12/19/2013 10:30 PM
bp-676b6c4c-52cf-4c18-9346-0e98b2131220 12/19/2013 10:27 PM
bp-90c4fb72-6c08-4d67-b127-fa33b2131220 12/19/2013 10:08 PM
bp-140c92de-8680-4cf4-844a-dfe152131220 12/19/2013 10:06 PM
bp-e84f0d69-cb5b-4f65-a3cf-79a802131220 12/19/2013 10:04 PM
bp-410f0666-8ca3-4163-8656-35ac52131220 12/19/2013 9:56 PM
10593b54-e0d6-413e-a7ee-44d6a40d1a01 12/19/2013 9:56 PM
bp-0748e535-1741-4f77-908a-3d4a42131220 12/19/2013 9:55 PM
bp-659f12ff-80f2-4e0b-96a7-3f2e12131220 12/19/2013 9:55 PM
bp-0f21d908-ed27-4484-9f59-407242131220 12/19/2013 9:55 PM
bp-815ca951-64ae-4437-b5f8-680b02131220 12/19/2013 9:46 PM
bp-029d3420-89ac-4af0-b756-f31c42131220 12/19/2013 9:45 PM
bp-c677c173-dcd8-4948-8a8f-f4fa42131219 12/18/2013 10:02 PM
86a7c7bb-0929-47b9-8521-1476455301d8 12/14/2013 8:42 PM
bp-f3c0ebfa-8405-49b7-8a38-d92762131214 12/14/2013 5:29 PM
bp-823bbef0-5e81-48c7-a5ce-bda372131214 12/14/2013 5:14 PM
bp-f2c20761-e6ca-4133-ad92-1e5f82131214 12/14/2013 5:12 PM
bp-27003972-d331-4d47-9bf4-594842131203 12/2/2013 8:35 PM
bp-8e4258f9-35a0-4449-b2cd-77d292131203 12/2/2013 8:33 PM
bp-1b47c9a2-0a43-4f17-908e-ac7ed2131202 12/1/2013 8:48 PM
Apparently FF 26.0 installed just a few days ago. Ever since - crash after crash. Safe mode sometimes crashes, also. I've run malware removal, reset FF a couple of times, checked to ensure antivirus declared clean system - problem still occurs. First issues i've had w/FF - been running FF as primary browser on this system for several years. Also noted - after reset - I did NOT install the 5 add-ons I'd had running. FF still crashing. I've included all crash info below - as you can see - sporadic, infrequent crashes - no real problem - until just a few days ago. Now - no stability at all. Submitted Crash Reports Report ID Date Submitted <pre><nowiki>bp-8b16507c-439a-4419-b3a3-c8a082131221 12/21/2013 9:12 AM bp-3cc4c969-4f46-4b48-8d16-885a22131221 12/21/2013 7:59 AM ed06a391-5224-48cf-baf6-e7353d1c515a 12/21/2013 7:44 AM bp-d680e1af-804d-44db-8fc2-791892131221 12/21/2013 7:43 AM bp-596ca180-cae7-4299-8bf7-594632131221 12/21/2013 7:43 AM bp-8f56e9b0-c9e3-41fe-add9-4f2b22131221 12/21/2013 7:41 AM bp-c48ed799-8322-4933-bd37-9fe452131221 12/21/2013 7:22 AM bp-92ed73df-4d47-4ef6-a460-93a8b2131221 12/21/2013 7:22 AM bp-53e1e262-0fe3-4404-ba9a-a9a492131221 12/21/2013 7:22 AM bp-ee8117f8-4c46-4f74-88f1-a7e572131221 12/21/2013 7:21 AM bp-12ada3cb-a7b3-4498-a1e4-824ba2131221 12/21/2013 7:21 AM bp-4f781241-eb9d-4d85-943d-aba2d2131221 12/21/2013 7:13 AM bp-2189a495-cba4-4c14-8b67-abd272131221 12/21/2013 7:01 AM bp-7c40e9e8-c5b8-4578-b24c-db8f62131220 12/19/2013 10:31 PM bp-b72fc5dc-681a-4529-81d6-159382131220 12/19/2013 10:31 PM bp-961d5b71-ad39-4d12-9290-7ae7c2131220 12/19/2013 10:30 PM bp-676b6c4c-52cf-4c18-9346-0e98b2131220 12/19/2013 10:27 PM bp-90c4fb72-6c08-4d67-b127-fa33b2131220 12/19/2013 10:08 PM bp-140c92de-8680-4cf4-844a-dfe152131220 12/19/2013 10:06 PM bp-e84f0d69-cb5b-4f65-a3cf-79a802131220 12/19/2013 10:04 PM bp-410f0666-8ca3-4163-8656-35ac52131220 12/19/2013 9:56 PM 10593b54-e0d6-413e-a7ee-44d6a40d1a01 12/19/2013 9:56 PM bp-0748e535-1741-4f77-908a-3d4a42131220 12/19/2013 9:55 PM bp-659f12ff-80f2-4e0b-96a7-3f2e12131220 12/19/2013 9:55 PM bp-0f21d908-ed27-4484-9f59-407242131220 12/19/2013 9:55 PM bp-815ca951-64ae-4437-b5f8-680b02131220 12/19/2013 9:46 PM bp-029d3420-89ac-4af0-b756-f31c42131220 12/19/2013 9:45 PM bp-c677c173-dcd8-4948-8a8f-f4fa42131219 12/18/2013 10:02 PM 86a7c7bb-0929-47b9-8521-1476455301d8 12/14/2013 8:42 PM bp-f3c0ebfa-8405-49b7-8a38-d92762131214 12/14/2013 5:29 PM bp-823bbef0-5e81-48c7-a5ce-bda372131214 12/14/2013 5:14 PM bp-f2c20761-e6ca-4133-ad92-1e5f82131214 12/14/2013 5:12 PM bp-27003972-d331-4d47-9bf4-594842131203 12/2/2013 8:35 PM bp-8e4258f9-35a0-4449-b2cd-77d292131203 12/2/2013 8:33 PM bp-1b47c9a2-0a43-4f17-908e-ac7ed2131202 12/1/2013 8:48 PM </nowiki></pre>

Ndryshuar nga cor-el

Krejt Përgjigjet (3)

iamjayakumars
iamjayakumars
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Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile":

Profile Backup and Restore

drdave44
drdave44 I zoti i pyetjes
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"no go" kind sir. both my (reset) existing and new profile continue to immediately crash. I get slight stability with safe mode - but that quickly crashes also (maybe 5-10 minutes, 2-3 windows). I'm going to walk away for a bit again...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable hardware acceleration in Firefox (this requires to close and restart Firefox).

Ndryshuar nga cor-el